Usability Mysteries

Usability Mysteries

Hands-on workshop tool for usability education

Consulting Tool

2024

adesso SE

Project Website

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Project profile

Usability Mysteries is an internally developed consulting tool designed to raise awareness of the critical role usability plays in the success and safety of medical products and services. Presented as a card-based game, it turns complex and often overlooked usability issues into engaging, collaborative problem-solving sessions for stakeholders and decision-makers.

Mission Statement

Despite its direct impact on patient safety and product success, usability is still undervalued in many medical product development processes. Usability Mysteries was created to make the meaning of good usability visible, relatable, and memorable. Using real-world cases — from FDA MAUDE reports to insurance flaws and accessibility failures — the game challenges participants to deduce the circumstances behind “mysterious” product issues and uncover their usability roots. Our goal was to design a format that educates without lecturing, turning workshops into active, gamified learning experiences that encourage lasting mindset change.

BELFRY

MEDICAL COMPANION

MDR-compliant mobile Health App for a physical Medical Device

Consulting Tool

2024

adesso SE

Projects Website

Project Website

Project Website

Explore interactive Usability Mysteries

on your device

Visit the Website

Visit the Website

Visit the Website

Belfry Medical specializes in controlled medical substance therapy through an advanced inhalation device, offering microgram-level precision dosing.


To improve treatment monitoring and help patients take control of their therapy, my team and I designed the user-centric Belfry Medical Companion App. This MDR-compliant mobile health solution offers full transparency throughout the treatment process, reduces the risk of addiction and misuse, and optimizes both outcomes and cost efficiency.


The Belfry Medical Companion supports responsible use of the cannabis inhaler by tracking device status, recording therapy data, and serving as a symptom diary. It logs usage history, provides timely reminders, and seamlessly links key inhaler functions to the user’s smartphone.

Mission Statement

Our team designed the Belfry Medical Companion App — a user-focused, compliant digital tool that provides patients with transparency and control over their therapy. By tracking device status, recording detailed therapy data, and offering a symptom diary, the app helps reduce the risk of addiction and misuse while optimizing treatment outcomes and cost efficiency. Features such as usage history, timely reminders, and smartphone-linked inhaler controls ensure patients can manage their therapy responsibly and with confidence throughout the entire treatment process.

Despite its direct impact on patient safety and product success, usability is still undervalued in many medical product development processes. Usability Mysteries was created to make the meaning of good usability visible, relatable, and memorable. Using real-world cases — from FDA MAUDE reports to insurance flaws and accessibility failures — the game challenges participants to deduce the circumstances behind “mysterious” product issues and uncover their usability roots. Our goal was to design a format that educates without lecturing, turning workshops into active, gamified learning experiences that encourage lasting mindset change.

Despite its direct impact on patient safety and product success, usability is still undervalued in many medical product development processes. Usability Mysteries was created to make the meaning of good usability visible, relatable, and memorable. Using real-world cases — from FDA MAUDE reports to insurance flaws and accessibility failures — the game challenges participants to deduce the circumstances behind “mysterious” product issues and uncover their usability roots. Our goal was to design a format that educates without lecturing, turning workshops into active, gamified learning experiences that encourage lasting mindset change.

Project profile

Belfry Medical specializes in controlled medical substance therapy using an advanced inhalation device capable of microgram-level precision dosing. The company set out to complement this hardware with a digital solution that would enhance treatment monitoring, strengthen patient engagement, and support responsible therapy management. The goal was to create a mobile health application that not only integrates seamlessly with the inhaler but also meets strict MDR compliance standards for safety and reliability.

Usability Mysteries is an internally developed consulting tool designed to raise awareness of the critical role usability plays in the success and safety of medical products and services. Presented as a card-based game, it turns complex and often overlooked usability issues into engaging, collaborative problem-solving sessions for stakeholders and decision-makers.

Usability Mysteries is an internally developed consulting tool designed to raise awareness of the critical role usability plays in the success and safety of medical products and services. Presented as a card-based game, it turns complex and often overlooked usability issues into engaging, collaborative problem-solving sessions for stakeholders and decision-makers.

Position and contributions

As Art Director, I defined the visual identity of the card game, ensuring the design struck a balance between professional credibility and playful engagement. I also led the interactive web design, translating the physical game’s logic and atmosphere into a digital format for hybrid and remote workshop settings. Working closely with usability experts, I shaped the game’s presentation to resonate with a range of audiences, from clinical professionals to product managers, ensuring the content felt both relevant and accessible.

Responsibilities

Research

Art Direction

Game Design

Web Design

Usability Mystery #14

Three smartphones above each other
Three smartphones above each other
Three smartphones above each other

Usability Mysteries in a Workshop

Three smartphones above each other
Three smartphones above each other
Three smartphones above each other

More Usability Mysteries in a Workshop

Woman with a smartphone in her hand
Woman with a smartphone in her hand
Woman with a smartphone in her hand

Usability Mysteries Online

Responsibilities

Research

Art Direction

Game Design

Web Design

Woman with a smartphone in her hand

Onboarding process

Three smartphones above each other

Belfry Medical Companion Dashboard

Smartphone standning behind medical cannabis inhaler

Treatment overview

Inhalation assistant

Smartphone in the hands of a user

Treatment Check-Up

Key Details & Numbers

Project duration

2 moths

Creative Team led

2 designers

Process & Methods

Case Research and Curation

Sourced and adapted real-life incidents from FDA MAUDE databases, insurance case studies, and accessibility reports to serve as authentic game scenarios.

Workshop-Based Usability Testing
Ran multiple play sessions with real clients in different sectors to evaluate clarity, engagement, and learning impact, iterating the game content and structure accordingly.

Gamification Strategy

Developed mechanics that turn abstract usability concepts into solvable “mysteries,” encouraging active participation rather than passive listening.

Hybrid Format Development

Designed both physical and digital versions of the tool, ensuring it could be integrated into on-site and remote consulting sessions with equal effectiveness.

Software Stack

Figma

Framer

Web Design

Adobe Creative Suit

Illustrator, InDesign

Berlin, 2025.

All images are presented for portfolio and illustrative purposes only. They are not licensed for commercial use, reproduction, or distribution.

philipp@chaikevitch.com

Curriculum Vitae

LinkedIn

Berlin, 2025.

All images are presented for portfolio and illustrative purposes only. They are not licensed for commercial use, reproduction, or distribution.

philipp@chaikevitch.com

Curriculum Vitae

LinkedIn

Berlin, 2025.

All images are presented for portfolio and illustrative purposes only. They are not licensed for commercial use, reproduction, or distribution.

philipp@chaikevitch.com

Curriculum Vitae

LinkedIn