Personal hospital companion for clinical services and treatment support
Position and contributions
In the role of Usability Engineering Lead, I was responsible for steering the process of turning extensive pre-project research into clear, actionable design foundations. Together with the Institute for Digital Medicine of UKB, we translated over 900 uncategorized requirements — gathered from patient interviews and workshops with medical professionals across six specialized clinics — into 32 core tasks and 120 sub-tasks for the “Mein UKB” app.
Serving as Art Director, I led the creative direction from low-fidelity prototypes to high-fidelity UI design, ensuring the visual language conveyed clarity, trust, and the hospital’s identity. Accessibility remained a central focus, and I facilitated close collaboration between the client and accessibility experts to make the app inclusive for patients of all abilities.
Splash Screen & Onboarding
Home Dashboard
Appointment management
Family profiles
On-campus Navigation
Task management
Key Details & Numbers
Project duration
9 months
Creative Team led
3 designers / researchers
Process & Methods
Requirements Extraction
Reviewed raw patient interview transcripts and workshop notes from six specialized clinics to identify every explicit and implicit requirement mentioned.
User Group Categorization
Organized all extracted requirements into groups based on the specific needs of different user types within the hospital ecosystem.
Task Assembly
Clustered related requirements within each user group into coherent tasks, reflecting real-world usage scenarios.
Key Task Consolidation
Merged and prioritized tasks across all groups to define 32 core tasks and 120 sub-tasks forming the foundation for the “My UKB” app design.
Software Stack
Figma
Confluence
as Quality Management System